LocalAmp uses one-time passcodes (OTP). You enter your email, we send a 6-digit code, you paste it in, and you’re logged in. There’s no password to remember or reset.
If the login email isn’t showing up, one of these usually fixes it.
1. Check your spam / junk folder
Most common cause. The code email comes from noreply@cloudflareaccess.com. It’s a legitimate address but some email providers (especially strict corporate spam filters) route it to junk on first contact.
- Gmail: check the Spam folder and the Promotions tab.
- Outlook / Office 365: check Junk Email.
- Apple Mail: check Junk.
Once you find one, mark it as “not spam” / “not junk” so future codes land in your inbox.
2. Make sure you used the exact email on your account
The code is sent to the address you type in. If you have multiple inboxes (work, personal, an alias) and LocalAmp is registered on a different one, the code goes there, not where you expect.
- If your account was created during onboarding, it’s whatever email you entered at the Account step.
- If someone granted you access, it’s the email they invited.
- Case doesn’t matter (
Nate@…andnate@…work the same).
3. Wait 30 seconds, then request a new code
Codes sometimes take up to ~30 seconds to arrive. If the first request seems stuck:
- Close the page.
- Start over at admin.getlocalamp.com.
- Request a new code.
Each new request invalidates the previous code.
4. Check that you aren’t blocking Cloudflare
Some corporate VPNs / aggressive ad blockers / privacy extensions block Cloudflare Access requests, which is what powers LocalAmp’s login.
- Try a different browser (Chrome, Safari, Firefox) without extensions.
- Try an incognito / private window.
- If on a work VPN, try briefly disconnecting.
If the same email address works in a private window, an extension is the cause. Disable ad/privacy blockers for cloudflareaccess.com and getlocalamp.com.
5. If you’re helping a teammate
If you’re the account owner and someone else (staff, family, a co-worker) can’t log in:
- Make sure they were actually granted access.
- Confirm the exact email address the invite was sent to. Plus-addressed Gmail (
yourname+workuse@gmail.com) works fine if that’s what was invited.
6. When nothing works
Email hello@getlocalamp.com with:
- The exact email you’re trying to log in with
- The time of the last code you requested (rough is fine)
- A screenshot if you’re getting a specific error message (not the login screen itself)
We can check whether the request reached our system, whether a code was actually sent, and whether Cloudflare Access is refusing the email for any reason.
Why we use passcodes instead of passwords
- No password to forget or leak.
- Any compromised device automatically stops working once the code-delivery email changes.
- No password manager friction.
The one tradeoff is relying on email delivery — which is what this article is about. Once you’ve logged in once successfully, the session stays open for 30 days so you’re not doing this often.
Still locked out? Email hello@getlocalamp.com and we’ll help.